At Maxxim88, your privacy is not merely a legal obligation — it is our moral responsibility to every user. This document transparently explains how we collect, use, store, and protect your personal information.
Privacy Policy Highlights
Our approach to privacy is guided by six core principles that ensure your data remains secure at all times
Maxxim88 only collects data that is strictly necessary to provide its services. We do not gather excessive information that lacks a clear and legitimate purpose.
Your personal data will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent. Your privacy belongs to you.
The maxxim88 Platform employs 256-bit SSL encryption, two-factor authentication, and a 24-hour security monitoring system to protect your data against all cyber threats.
You have full control over your personal data at Maxxim88 — from the right to access it to the right to request its deletion in certain circumstances.
Maxxim88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations in force in Malaysia.
We are committed to clearly informing you about every type of data we collect, the purpose for which it is used, and how long it is retained — no hidden agendas.
Welcome to the Privacy Policy Maxxim88. This Policy sets out in detail how we, as the operator of the maxxim88 Platform, collect, use, disclose, process, and protect your personal information when you use our website, mobile platform, or any of the services we offer.
Maxxim88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable legislation and regulations in force. We take our responsibility to protect the privacy and security of every platform user's personal information seriously.
Policy Acceptance: By using the Platform Maxxim88, you acknowledge that you have read and understood this Privacy Policy and agree to the way we collect and use your personal information as described herein. If you do not agree, please discontinue your use of our Platform.
We encourage you to read this document carefully in its entirety. If you have any questions about our Privacy Policy, please contact our support team Maxxim88 at support@maxxim88.bet.
Maxxim88 collects various categories of personal information depending on how you interact with our Platform. The following are the types of data we collect:
Note: Maxxim88 does not directly collect credit or debit card numbers. All financial transactions are processed through certified third-party payment providers, including Touch 'n Go eWallet, GrabPay, DuitNow and FPX, each of which maintains its own security standards.
Maxxim88 collects your personal information through the following channels:
| Collection Sources | Data Type | Context |
|---|---|---|
| Registration Form | Name, email, phone number, date of birth | When opening a new account |
| KYC Process | MyKad, passport, proof of address | During identity verification |
| Financial Transactions | E-wallet and bank details, transaction history | During deposit / withdrawal |
| Platform Usage | Game logs, bets, sessions | While playing on Maxxim88 |
| Devices & Browsers | IP, device type, browser | Automatically upon access |
| Communications | Message content, enquiries, complaints | When contacting support |
| Cookies & Technology | Preferences, sessions, behaviour | Throughout your use of the website |
Maxxim88 uses your personal data solely for the following legitimate and stated purposes:
Important: maxxim88 will not use your data for any purpose beyond those stated above without first obtaining your consent. Should we intend to use your data for a new purpose, you will be notified and given the choice to agree or decline.
Maxxim88 does not sell, rent, or trade users' personal data to any party for marketing purposes. However, we may share your personal information in the following limited circumstances:
We work with companies that help us operate the maxxim88 Platform, including:
All these third-party providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify.
Maxxim88 may disclose your personal information where required by Malaysian law, court order, or a lawful request from government authorities. We will endeavour to notify you of any such disclosure where permitted by law.
In cases of fraud, Platform misuse, or legal action involving your account, Maxxim88 reserves the right to disclose relevant information to the relevant authorities or our legal counsel.
Maxxim88 implements robust technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or alteration:
256-bit SSL Encryption
All data transmitted between your browser and Maxxim88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.
Two-Factor Authentication
Two-factor authentication (2FA) is available for all maxxim88 accounts, adding an extra layer of protection at login.
24/7 Monitoring
Maxxim88's automated security monitoring system operates around the clock to detect any suspicious activity or unauthorised access attempts.
Internal Access Controls
Access to users' personal data within maxxim88 is strictly limited to staff on a need-to-know basis.
Data Breach Notification: In the event of any data security breach that may affect your personal information, Maxxim88 will notify you and the relevant authorities within the timeframe required by applicable law.
Maxxim88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by law:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Data | Duration of active account + 5 years | Legal requirements & audit |
| Financial Transaction Records | 7 years | PDPA Compliance & Tax Laws |
| Betting & Gaming Logs | 3 years | Dispute resolution & audits |
| KYC Documents | 5 years after account closure | AML / legal requirements |
| Support Communication Logs | 2 years | Service improvement |
| Technical Data / System Logs | 90 days | Security & troubleshooting |
Once the retention period expires, maxxim88 will securely delete or anonymise your data using industry-approved methods. Anonymised data may be retained for longer periods for statistical and analytical purposes and cannot be traced back to you.
As a user of the Platform Maxxim88, you have the following rights in relation to your personal data, in accordance with Malaysia's PDPA:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days from the date your request is received.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update most information directly through your maxxim88 account settings.
In certain circumstances, you have the right to request the deletion of your personal data. However, this right is not absolute — we may need to retain certain data to comply with our legal obligations.
You may object to the use of your data for direct marketing purposes at any time by updating your communication preferences in your maxxim88 account or by contacting us directly.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider, where this is technically feasible.
If you are dissatisfied with how Maxxim88 handles your personal data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
How to Exercise Your Rights: To exercise any of the rights above, please contact the Maxxim88 Privacy Officer at support@maxxim88.bet stating the right you wish to exercise and enclosing a copy of your identification document for identity verification purposes.
Maxxim88 uses cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small text files stored in your browser when you visit our website.
You can manage or disable optional cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some areas of the Maxxim88 Platform.
The Maxxim88 Platform is a service intended exclusively for individuals aged 18 and above. We do not knowingly collect or store personal data from children or minors.
Important Notice: Should we discover that we have inadvertently collected personal information from anyone under the age of 18, we will take immediate steps to delete that information and close the relevant account. Parents and guardians are encouraged to monitor their children's online activities.
If you believe your child has registered an account on the maxxim88 Platform, please contact us immediately at support@maxxim88.bet with proof of your child's age.
Maxxim88 reserves the right to amend, update, or modify this Privacy Policy at any time in line with changes in legislation, industry practices, or our business operations.
When material changes are made to this Privacy Policy, we will:
Continued use of the Platform Maxxim88 after the amendments take effect signifies your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by Maxxim88, please contact our Privacy Officer:
Official Email
Support@maxxim88.bet
Live Chat
Available 24/7 on the Platform
Response Time
Within 3 business days
Formal Complaints: For enquiries regarding your rights under Malaysia's PDPA or to lodge a formal complaint about how your personal data is handled, please submit a written request to us at support@maxxim88.bet. We are committed to investigating and responding to every complaint within 14 business days of receipt.
With the highest industry-grade data protection, 256-bit SSL encryption, and full Malaysia PDPA compliance, you can play at Maxxim88 with complete peace of mind.
18+ only · Terms & Conditions · Responsible Gaming